International Warranty and Service

Quality

American Tourister tests its products, fully loaded, in real-world conditions for durability, strength, and dependability.

  • Handle test
    Handle Test – 3500 times
    Tested by giving jerks to the handle for 3500 times in a loaded condition

  • Handle test
    The Zipper test – 15000 times
    Force applied to sliders and zippers to test its strength

  • Handle test
    Wheel Test – 32 KMS
    Wheel is been carried for 32 kms in a loaded condition to test the wear and tear of wheels

  • Handle test
    The Tumble test – 50 revolutions & obstacles
    This test is been carried by tumbling the bag in a tumbler at a 50 cycles in a loaded condition

  • Handle test
    Handle Test – 3500 times
    Tested by giving jerks to the handle for 3500 times in a loaded condition

  • Handle test
    The Lock test – Push & Release cycles
    We check the locks durability by operating the lock for 15000 cycles in one go continuously

Quality LAB TESTING
  • Quality lab testing
  • Quality lab testing
  • Quality lab testing
  • Quality lab testing
  • Quality lab testing
  • Quality lab testing
  • Quality lab testing
  • Quality lab testing
  • Quality lab testing
  • Quality lab testing
  • Quality lab testing
  • Quality lab testing
Quality Policy

Samsonite South Asia Private Limited is committed to manufacture world-class luggage and luggage accessories to satisfy the market, meet applicable statutory & regulatory requirement related to the product and achieve customer delight.
This will be achieved by motivated and trained people, with well-defined quality management, procedures, clean environment and friendly atmosphere.
American Tourister will have certified vendors, whose product quality is assured.
American Tourister’s worldwide brand image of quality, service & reliability will be maintained and endeavor will be to improve further.